Robert Badal is an experienced marketing, sales and PR professional who can combine sales and marketing training with Travel and Hospitality English to give your sales staff the advantage it needs.
This can include
Telephone English Skills --especially important in F & B Group Bookings.
Sales Material Evaluations--checking your sales kits and letters and advising or rewriting to make them more effective
銷售材料評估 - 檢查你的銷售工具包和信件和建議，或改寫，使其更加有效
Developing an effective social media presence--Facebook, YouTube, Instagram, and other ways to differentiate what you offer from the competition and create an active relationship with your customers.制定一個有效的社會媒體 - Facebook，YouTube，Instagram
Ba Lao Shi Tourism and Hospitality Sales and Marketing Program
The Uniqueness of Travel and Hospitality English
The key point of Travel and Hospitality English is understanding guest's needs. Active Listening is especially important.
It is recommended that Robert Badal stay as a guest during the training, both for convenience, and in order to develop rapport with the staff and fully understand their needs and the needs of the hotel.
The content of each department's classes is shaped by the actual English needs of that department and utilizes real objects from their daily use, such as menus from the restaurants or contracts from the Sales Department.
The Ba Lao Shi Hospitality English program utilizes guided role play situations to reinforce the English lessons in which Robert Badal plays the part of a guest and coaches the participants in their English in various situations.
In addition to classroom sessions held in the hotel's meeting rooms, it is recommended to have hands-on English training in each department's setting, such as the Front Desk or the Hotel's restaurants. This is done during that department's slow hours and is coordinated with each department.hours and is coordinated with each department.
Each department has classes specifically for them, and management's objectives and priorities are included in each individual department's training in order to connect the classes to the overall mission the hotel.
The Ba Lao Shi Perfect English Integrated Hospitality English program is a state-of-the-art program, custom-made for each hotel, that provides specialized English training to each department that is coordinated with the overall mission of the hotel.
Hospitality English programs can also be arranged on a partial “barter” basis wherein credit for hotel stays, meals, and other non-cash payments can be used to offset the cost of Robert Badal’s services.
Please contact Robert to discuss the details of your situation.
Robert Badal can also create presentation or training videos either using the classes as models or as “stand alone” videos.
羅伯特·巴達爾也可以 從 “課程"創建演示或培訓視頻或“獨立” 創造視頻。
The Ba Lao Shi Integrated Hospitality English Program 巴老師綜合服務業英語課程
Food and Beverage食品和飲料
Marketing and Sales營銷和銷售
HR and Training人力資源和培訓
A variety of programs and services are available, including:
Robert Badal has extensive Tourism and Hospitality experience, as a travel writer and media personality, an industry professional with his own tour company, and as an English trainer for top hotels (see under Experience: English Training for Business, Travel and Hospitality Industry).
羅伯特·巴達爾擁有豐富的旅遊及酒店管理經驗，作為一個旅行作家及媒體 創作人， 有自己的旅遊公司，並為頂級酒店英語教練（看經驗：英語培訓業務，旅遊及酒店業）。
Programs and Services: English Training for Business: Travel and Hospitality Industry English
Robert can teach a variety of Tourism and Hospitality topics and is also available as a part-time instructor for colleges and industry training institutions. Please contact him for his scheduling availability.
All of Robert Badal's English training programs for business utilize the real components, documents, and situations of that business in order to create the lessons.
Ba Lao Shi Perfect English
Hong Kong's Professional English Instruction